Cloda is conversational commerce as a service. Cloda provides a business with a direct channel to the customer through multiple integrations.
- Automated sales via chat app
- Same again: 1 message re-order
- Quick Buy: straight to business in the chat app
- Assisted sales
More to come on each of those soon. In the meantime, learn about how we do it.
Chat App Integrations
Cloda is integrated with SMS, WhatsApp, Facebook Messenger and Instagram Direct. Google Business Messages (GBM) is coming soon. And it’s worthwhile: 75% of consumers now prefer to engage with a brand over private messaging channels versus traditional channels (Conversocial, 2019).
All chat channels flow into a single unified inbox that facilitates messaging direct to customers across multiple popular chat apps – and WhatsApp is the most popular.
Direct E-commerce Platform Integrations
Cloda is also plugged into leading e-commerce platforms, Shopify and WooCommerce. That means all sales are updated automatically, order history is accessible, customer details saved and updated – all seamless.
Cloda provides conversational commerce as a service increasing sales via existing channels and creating a new highly effective channel for customers to user. Convert any ad, posting, email or other customer touchpoint into a sales conversation, helping to maximise sales and retention for any e-commerce business. Supercharges your presence in the channels where customers already spend their time.
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